NZ AU FAQs – Redcycle

FAQs

questions about materials

Check out What to REDcycle for a comprehensive list of all items that can be recycled via the REDcycle Program.

Absolutely. We accept other stores’ carrier bags and all forms of soft plastic packaging from all brands.

Yes, the thin foil-like plastic sleeves and packets that some biscuits, chocolate bars, crackers and chips come in are fine to be recycled via REDcycle.

No, when it comes to biscuit packaging, it’s only the soft plastic wrapper that we can accept for recycling. The biscuit trays are classified as rigid plastic and should be disposed of in your council’s kerbside collection. As this varies between councils, please check with your council.

Sure, we love bubble wrap. If you have large pieces of bubble wrap, please cut them into A3 size. Large sheets are too bulky to be placed in the bins.

No. Coffee bags are typically plastic-lined foil bags (ie majority foil) and therefore are contaminant.

No, we can’t accept degradable, compostable or bio degradable bags. Bags that are labelled degradable or compostable have been specifically manufactured to break down in the general waste stream. We can’t use them for recycling because they start to degrade before they’re processed.

No, you can leave the rigid plastic base inside as it’s made of high-density polyethylene which is also fully recyclable via the program.

preparing to drop off your soft plastics

No. Packaging materials should be ‘empty and dry’ but our recycling processes can tolerate a limited amount of contamination (such as a few crumbs or a bit of dried gravy). Please ensure your plastics are dry as wet plastic creates a mould problem for us.

No, it’s fine to bundle up all your unwanted shopping bags and packaging in a bag before placing in a REDcycle drop off bin. We don’t need them to be placed in our bins loose – like your council’s kerbside recycling needs to be.

Not if it’s only a small paper label. A little paper doesn’t affect the recycling processes at all. If the label is bigger than A5 size, please do peel or cut it off.

No, there’s no need to cut these off. Please recycle with the lids on to prevent any residual yoghurt or baby food squirting out!

Check out Where to REDcycle to find the drop-off point nearest to you.

There are a few different types of REDcycle bins. REDcycle drop off bins are typically located near the checkout. If you have trouble finding it, please ask the supermarket’s customer service desk.

questions about drop-off points and participating businesses

In most stores the bin is located at the front of the store, typically near the customer service desk.

Unfortunately, sometimes stores do have to remove bins from time to time. This can be for a number of reasons such as cleaning the bins or due to contamination issues. Sadly not all customers use the bins for the intended purpose. Stores can often overcome this by putting the bins in less obvious locations but this is not always an option in all stores. Contamination is a serious issue for us.

Even if a store has removed their bin, if they are a participating store (check the store locator) bags can be handed to staff at the customer service desks for recycling.

We are currently launching new bins which hopefully will assist with this issue.

It is great to see so many people using the bins! Sometimes the REDcycle bins are full.

The bins are emptied by supermarket staff and taken back of house where they are picked up by our trucks each week. Sometimes supermarket staff are so busy with customers they are unable to empty the REDcycle bin as often as needed.

Even if the bins are full, you can still recycle your plastic.  Just hand your bags to the staff at the customer service desk and they will add your plastic to those bags awaiting collection.

We are currently launching new larger bins which will assist with this issue.

Although we receive requests daily from REDcycle enthusiasts, we are measured in our approach to expansion to ensure the program can continue to thrive. While we might appear to be slow to respond to your request for a collection point in your area, you can be confident that we are working on it behind the scenes.

At present, the RED Group is not set up to offer collection services to businesses or other organisations due to logistical reasons. We encourage everyone to utilise our existing network. When the REDcycle Program was developed, we wanted to make it as easy as possible for all consumers to participate. We’re currently partnering with selected Coles and Woolworths supermarkets. With the majority of Australians concentrated in capital cities where they have easy access to a local supermarket – a place most people already visit at least once a week – it made sense to focus our energies on this collection method.

At present, the RED Group is not set up to offer collection services to schools, day care centres or other businesses due to logistical reasons. We encourage everyone to utilise our existing network. Please see Schools and the REDcycle Program for information on running a soft plastic recycling scheme at your school.

questions about the program

  • Ensure that your materials are being dropped off at a participating REDcycle location (use the store locator to check – www.redcycle.net.au/where-to-redcycle/)
  • Visit www.redcycle.net.au/what-to-redcycle/ to see what can and can’t be recycled via a REDcycle bin
  • Avoid ‘contamination’
    • There is no need to wash materials – ensure your plastics are dry as wet plastic creates a mould problem for us
    • Materials should be ‘empty and dry’ (a limited amount of contamination such as a few crumbs or a bit of dried gravy is ok)
    • A small paper label on bags is ok. If the label is bigger than A5 size, then please peel or cut it off.
    • Yoghurt pouches – please recycle with the lids on to prevent any residual yoghurt or baby food squirting out!
    • We can’t accept degradable, compostable or bio degradable bags. Bags that are labelled degradable or compostable have been specifically manufactured to break down in the general waste stream. We can’t use them for recycling because they start to degrade before they’re processed.
Thanks for helping us to keep contamination out of REDcycle bins!
We bring the collected plastic back to our facility for initial processing, then it is delivered to Australian manufacturer Replas where it undergoes an incredible transformation. Replas uses the material as the resource to produce a huge range of recycled-plastic products, from fitness circuits to sturdy outdoor furniture, to bollards, signage and more. All products are extremely robust, as well as water and termite resistant. They won’t crack, splinter or rot and will never need painting. Replas products are perfect for use in schools, park, public spaces and commercial premises.
  • RED Group has collected enough pieces of soft post-consumer packaging to circle the world over three times*.
  • That’s over 380 million pieces of plastic that’ll never end up in landfill, on our beaches or in our waterways.
  • With a total weight of over 1525 tonnes, that’s equivalent to 381 elephants (weighing 4 tonnes each).

*(Assuming an average size of 25 cm per item, we’ve collected approximately 135 million metres of plastic packaging laid end to end. The circumference of the world is 40,075 km)

No, there are no harmful fumes produced at all. That’s because our manufacturing partner Replas uses only polyolefin polymers (plastics 2, 4 & 5) in the manufacturing process. Polyolefin polymers are non-aromatic and non-carcinogenic, and don’t contain the nasty chemicals that some polymers, such as PVC, contain. When they are heated or burnt, the fumes are quite safe to breathe.

The majority of councils can’t accept soft plastic for recycling via their kerbside collection because soft plastic jams the automated sorting machines at the Materials Recovery Facility.

Recycled plastic furniture from Replas can be purchased at any time. View the vast product range at www.replas.com.au.